We are operating at appointment only and will not be taking walk in clients.
The most efficient way of making an appointment is by calling the salon on 01189 500 233.
Please contact us immediately to cancel & rebook your appointment if you or anyone in your household /social bubble have experienced any COVID-19 symptoms, these include but are not restricted to
New continuous cough
A loss or change to sense of smell or taste
We will not be measuring anyone’s temperature on arrival, however if we believe a client is unwell, they will be asked to immediately leave.
On your arrival to the salon
Please wait at our main front door and read the information displayed regarding our new policies.
When it is safe to do so a member of the team will invite you into the salon. You must have your face mask/covering on before you enter.
Keeping you safe
At the front of the salon as you enter, we have introduced a sanitizing/PPE station.
Please remove any gloves and sanitize your hands with the products provided. We have replacements gloves you are welcome to use.
From Saturday 8th August it has been made mandatory for you to wear face coverings or masks in the salon. If you have been exempted from wearing one we will need to see am exemption card/letter. If you are not exempt but refuse to wear a mask/face covering then service will be refused. A limited number of masks are available at our sanitizing/PPE station so you may wish to bring your own.
We have rearranged the salon to help maximize the distance between our clients we will ensure adequate ventilation where possible with windows and doors being opened.
Disposable items will be used wherever possible & practical.
We will be regularly sterilizing with anti-bacterial/anti virial products throughout the day.
Additional cleaning will be done either at the end of the day or before the salon opens.
Currently it is unclear whether we are allowed to serve beverages so please feel free to bring your own.
We are unable to provide magazines and reading materials.
All members of staff have been briefed and trained to provide you with the best possible service safely. The staff will be wearing PPE in line with current government guidelines for salons, we have to wear both visor/goggles and a face mask/face covering. If you require your stylist to wear additional PPE please contact us prior to your appointment so we can have a better understanding on your requirements.